Description

Overview

The Regional General Manager will work closely with the Troon Operations, Marketing, Agronomic, Human Resources, and Finance Teams to ensure the highest level of guest service, staff training, facility conditions, client relationships, profitability, sales and marketing and reporting systems within the designated region. The Regional General Manager will report directly to the Vice President of Operations for the region.

Experience Required

• Bachelor's degree (BA) from a four-year college or university; and five years of experience and/or training in a public club as a GM or Assistant GM; or equivalent combination of education and experience.
• Experience in driving revenue growth and profitability with key focus on pricing and program strategies.
• Direct experience in key aspects of business management including talent management, operations, agronomy, food and beverage, marketing and sales, cash flow, and full P&L responsibility.
• Proven experience in team building and development.
• Excellent written and verbal communication skills.
• Highly organized, efficient, and detail oriented.
• Excellent interpersonal and relationship-building skills.
• Proficient with technology, including the Microsoft Office suite of programs.
• Experience writing budgets, reports, and business plans and analyzing income statements, balance sheets, and compliance programs.

Essential Responsibilities

• Responsible for achieving regional profitability and operational and cash flow goals.
• Provide leadership, coaching, and development to General Managers and other key staff within the designated region.
• Provide regular and ongoing communication regarding corporate and other important business initiatives.
• Handle guest relations issues as needed.
• Assist in the development of, and provide oversight for, budgets and business plans.
• Analyze and summarize the local competitive markets within the region using available resources to assist the Senior Director of Sales and Marketing with sales and marketing plans and goals.
• Represent Troon to a wide variety of constituents, including community and political leaders, professional and seasonal staff, prospective clients, concessionaires, and vendors in a professional, friendly, and knowledgeable manner.
• Communicate with and manage client relationships where applicable and as needed.
• Communicate with and provide regular reports on all key aspects of the regional business to the Vice President of Operations.
• Identify potential business opportunities for Troon in the immediate and surrounding marketplace.

Benefits

• Healthcare benefits: Medical, Dental, and Vision coverage.
• Retirement benefits: 401(k) with employer match (19 years of age and older).
• Time off: Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.