Description

Catskill Animal Hospital is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our busy yet laid back environment means you'll provide patients with the best care to ensure they have happy and healthy lives. As part of our team, you'll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Catskill Animal Hospital provides our patients with the best care to ensure they have happy and healthy lives. Veterinary medicine is not a one size fits all model and we are here to help our clients make the best decisions for their furry friend's needs. We are a family of four veterinary hospitals in the area, including Drumm Veterinary Hospital, Latham Animal Hospital, and Troy Veterinary Hospital. We are a close-knit group that works together for the best interest of our patients. We are excited to be expanding our team and cannot wait to get to know you! https://catskillvet.net/

Client Service Representative
Catskill Animal Hospital in Catskill, NY
Pay: $17.00-18.00 an hour

WHAT YOU'LL DO
Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Warmly greets clients
Prepares patient files
Receives and relays client correspondence and updates client financial records
Answers client's inquiries about basic animal care questions and routine procedures
Educates clients on over-the-counter products such as flea and tick preventions
Admits patients and handles medical records entries accurately
Prepares client invoices for services performed
Handles payment transactions
Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS
Our Comprehensive benefit package includes:
• Medical, dental, and vision insurance
• 401(k) with a total company match up to 4%, after 6 months of employment
• Generous paid time off and flexible scheduling
• Continuing education allowance and professional development support
• Mental Health Resources
• Company paid bonding leave or applicable state provided bonding leave
Perks for Your Pets Too!
Because we know how much your pets mean to you, we offer special benefits designed just for them:
• Pet Care: Discounts on veterinary services and products
• Diagnostics: Savings on reference lab testing
• Nutrition: Discounts on Purina pet foods
• Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS
1 plus year veterinary experience or education
Team-oriented
Ability to multi-task
Ability to lift 50 pounds

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.

Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.

Employment will require the successful completion of references and background check.

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.

Learn more about our career opportunities at: https://rarebreedvet.com/careers/

Where uncommon support partners with joy.