Description

Job Summary:

We are seeking a dynamic and detail-oriented Cobrand Product Delivery Manager to lead and cobrand credit card initiatives. This role is responsible for managing cross-functional teams, ensuring successful project delivery, and maintaining strong relationships with external partners. The ideal candidate will have experience in project management, partnership relationships, and a strong understanding of cobrand strategies within the financial services or consumer products sector. Initiatives may vary across 11 different CoBrand partners, with the goal of creating efficiencies and streamlining process when and where possible.

Job responsibilities

• Oversee the end-to-end execution of cobrand projects, from initial concept through launch and ongoing management.
• Serve as the primary point of contact for internal teams and external partners, ensuring clear communication and alignment of goals.
• Develop and manage detailed project plans and timelines to ensure on-time delivery.
• Identify and manage project escalations and blockers efficiently, in a timely manner and to the right point of contacts.
• Detect potential risks and develop mitigation strategies to ensure successful product delivery.
• Maintain and provide regular status updates across multiple projects to key stakeholders across matrixed organization.
• Monitor project performance, report on key metrics, and drive continuous improvement and enhance efficiency and effectiveness.
• Build and maintain strong relationships with cobrand partners, ensuring mutual success and satisfaction.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in project management, product management or a relevant domain area.
• Strong understanding of end-to-end process flows and integration coordination is required, including experience coordinating data conditioning to enable seamless transfer across internal applications and partner platforms.
• Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong internal and external relationships.
• Ability to influence decision making in projects.
• Advanced knowledge of the product development life cycle.
• Experience with agile process and principles.
• Experience in managing partner/client engagements and expectations.

Preferred qualifications, capabilities, and skills

• Experience with test planning and execution.
• Knowledge and experience in use of Jira.
• Architectural and technical understanding of applications.
• Understanding and knowledge of APIs.
• Demonstrate prior experience working in a highly matrixed, complex organization.
• Knowledge of the financial services industry and regulatory environment.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.