Description

Overview

The Player Development Professional is responsible for fostering a culture of improvement and engagement at the club, driving increased participation in social practice and learning programs. This role focuses on enhancing member value, attracting new golfers and prospective members, and ultimately working to reduce attrition and improve retention. By increasing member activation through participation and spending, the Player Development Professional plays a vital role in the acquisition of new golfers and members. Their efforts contribute to the growth of a vibrant, thriving golf community that encourages enjoyment, camaraderie, and a lifelong passion for the game.

Experience Required

Required:

• High school diploma, GED, or equivalent.
• Enrolled as a PGA Apprentice for completion of PGA Professional Certification.
• Maintain current certification as a certified ADM coach with the PGA of America. If not certified, you must achieve this certification by October 1st of the current year, utilizing available resources at PGA Coach.
• Attend and complete a PGA Player Development workshop annually, starting October 1st and concluding by the end of September of the following year. Club Corp will strive to offer workshops in various regional locations.
• Complete a set of eLearning courses designated by the SVP of Golf within each 12-month period, starting October 1st and concluding by the end of September of the following year. Participate in a monthly personal development webinar scheduled by the SVP of Golf to enhance professional growth.

Preferred:

• Proven experience in delivering exceptional customer service, with foundational knowledge of golf operations.
• Ability to maintain the confidentiality of all proprietary company information and sensitive employee matters, only disclosing as authorized by the company.
• Proven interpersonal skills with the ability to build relationships and engage with members and guests.
• Strong organizational skills with the ability to manage multiple programs, events, and responsibilities simultaneously.
• Familiarity with golf-related software and tools, including scheduling and coaching technology.
• Strong teamwork orientation with the ability to collaborate effectively with colleagues.
• Ability to provide personalized coaching to members of all skill levels, with a focus on enhancing their enjoyment and performance in the game of golf.

Essential Responsibilities

\u007f2022 Provide professional golf instruction to members/guests, adhering to Invited and PGA standards.
\u007f2022 Process merchandise returns and issue appropriate credits, promptly addressing any member or guest complaints and resolving issues.
\u007f2022 Deliver efficient, friendly service in the pro-shop, including checking in golfers, processing transactions, and ensuring accurate cash handling while meeting operational standards.
\u007f2022 Manage the tee sheet, handle walk-up requests, organize pairings, and collect fees for guests, carts, and services.
\u007f2022 Oversee a personal care group of golfers, focusing on retention, activation, and increasing participation, and building relationships by playing golf with the group.
\u007f2022 Execute player development programs, including coaching sessions, assessments, fittings, and engagement events, while managing a pipeline for new memberships and facilitating member conversions.
\u007f2022 Design and implement coaching programs for juniors, new golfers, and clinics that encourage social practice and participation.
\u007f2022 Supervise outside golf operations and staff, ensuring daily procedures are followed, including staging areas, range activities, and cart storage.
\u007f2022 Create and execute marketing events and promotions to increase member engagement and attract new golfers.

Benefits

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and\u00014hours worked.

While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.