Description

Equal Opportunity Employer/Veterans/Disabled


Portland State University


Position Details
Position Details Proposed Start Date01/05/2026Classification TitleAdvising and Student ServicesRankN - No RankWorking TitleMBA Student Experience ManagerDepartment250105 - SBA Graduate Differential TuitionPosition NumberD93109RepresentationAU - AAUP RenewableRenewableEnd date, if applicable Position FTE1.0Tenure StatusN - not applicable

Position Summary Brief Description of PSU/School/DeptPosition Summary

• The School of Business at Portland State University is a leader in inclusive, forward-thinking business education. Our programs combine impactful research, community partnerships, and real-world learning led by globally recognized faculty and deep connections to Portland's business ecosystem.
• Our vision is clear: to "transform lives and redefine business for a better world." This is supported by our mission: "to empower learners with the confidence, knowledge, and skills to thrive in a rapidly changing world, using the City as our classroom. Through transformative learning, impactful research, industry partnerships, and community engagement, we create positive social, environmental, and economic impact."
• The MBA program is a professional graduate level program in the School of Business. The MBA Student Experience Manager position is a 12-month classified appointment reporting directly to the MBA Academic Director (AD)

Key Responsibilities:

• Student Support: Manage and update student advising tools and communications plans; serve as a key point of contact for MBA students, guiding them through their program requirements and program materials.
• Event Management: Own the planning and execution of a dynamic calendar of events, including student mixers, alumni events, orientation sessions, leadership immersion, and special field experiences and visits to local businesses to foster a sense of community.
• Program Operations: Act as the administration backbone of the MBA Program, working with the AD on Capstone Administration, managing student materials, and other special projects as the program evolves.
• Admissions & Recruiting Support: Be an integral part of the recruiting and admissions team, pitching in where needed to assist the AD and Graduate Programs team review MBA applications and support or present at recruiting events and information sessions when needed.
• Other special projects as needed to support the operations and growth of the MBA program

Minimum Qualifications

• A bachelor's degree and 2-4 years experience in business administration or related field;
• A strong understanding of the mission and operations of a graduate business program and MBA programs in particular.
• Someone who is adaptable, flexible, and ready to take on new challenges as the program grows.
• Someone who is able to work effectively in both our community of students and the broader business community in the Portland Metro area.
• An organized and efficient administrator, who is able to work both independently and under supervision and within tight timelines.
• Someone with effective problem-solving skills, including the ability to find solutions using current policies and available tools.
• An exceptional attention to detail.
• Strong communication and collaboration skills, both written and oral, and the ability to work effectively as part of a team.
• Project management skills, with the ability to use collaborative tools to manage projects and communicate progress to stakeholders.
• Technical proficiency in Google Suite and Microsoft Office tools (Word, Excel, Powerpoint.)
• Discretion and professionalism, including the ability to handle confidential information and student records.
• An interest in providing excellent student-centered service.

Preferred Qualifications

• A masters degree in business administration or related graduate degree
• An understanding of the mission and operations of graduate-level business programs.
• Familiarity with AI tools, data visualization, and visual storytelling (using tools such Powerpoint, Canva, graphic design) or a willingness to learn these skills to improve efficiency.
• The ability to analyze and summarize data and information effectively.

Key Cultural Competencies

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU's policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental StewardshipContributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.Work Days/HoursIn-person schedule: MondayFriday, 9:00 a.m. to 6:00 p.m., with any flexibility subject to prior supervisor approval.Total Compensation Range & Benefits StatementSalary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity. The starting annual salary for this position will be $56,880 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR. An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator.

Search Details Posting Close Date12/08/2025Projected Close Date for PostingClosesApplication screening beginsQuick Linkhttps://jobs.hrc.pdx.edu/postings/48755

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
2. If you selected Other, please describe.

   (Open Ended Question)

3. * This position is open to current PSU Academic Professionals only. Are you a current PSU Academic Professional?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume
2. Statement of Interest

Optional Documents

PI280161391